Friday, May 14, 2010

Best and Worst Airlines for Redeeming Frequent Flyer Miles

Southwest Airlines and Alaska Airlines top the list for award availability, with Delta and US Airways rounding out the bottom of the list in a recent study. See the following Yahoo! news article, taken originally from the Wall Street Journal:

http://finance.yahoo.com/insurance/article/109543/the-road-to-redemption?mod=family-travel

The article encourages considering using miles for upgrades, rather than outright "free" tickets. The decline of available award seats is attributable to the glut of mileage earning opportunities and airlines' tight-fistedness. Of course, they would rather sell you a seat than give you a seat for miles that may not have even been earned flying their airline. Still, persistence, flexibility, and long range planning are all key to scoring an award seat.

Monday, May 3, 2010

United and Continental to merge

In an announcement Monday, May 3rd, Continental Airlines will merge with United Airlines, becoming the new "largest airline in the world" if the merger is approved by the government. The new airline will be called United Airlines. In an e-mail to frequent fliers, United claimed that all cities currently served by Continental or United would continue to be served by the combined airline. Continental left the Delta/Air France led Skyteam alliance last year for United's Star Alliance. The bottom line for consumers is a further decrease in competition and choice. In recent years, America West has been absorbed by US Airways, Northwest Airlines has been folded into Delta Airlines, and now the Continental name will also soon disappear. It is a sad day for the airline industry, already reeling from over $2 billion in losses during the volcanic ash induced shutdown of most of Europe. Evidently, airlines see mergers as their only path to survival.

Tuesday, April 20, 2010

Volcanoes and Carry On fees

Europe continues to be affected by the volcanic ash from the Icelandic volcano severely limiting air travel in and out of Europe. Check your favorite news source for the latest information. If flying to or through Europe, check your airline's website.

According to Gadling.com, several major U.S. carriers have pledged not to follow Spirit Airlines' plan to charge for large carry on bags (bags that won't fit underneath the seat in front of you). These airlines are: American, Delta, JetBlue, United, and US Airways. Noticeably absent from the list is Continental Airlines. See the article here.

Thursday, April 8, 2010

Spirit Airlines to charge for Carry Ons that can't fit underneath the seat

For tickets purchased now for travel on or after August 1st, Spirit Airlines will charge $45 for carry ons that are too big to fit underneath the seat in front of you. The fee is reduced to $30 if paid in advance online, and is $20 if a passenger belongs to Spirit's $9 Fare Club. See the April 7th article from the LA Times:

http://www.latimes.com/business/la-fi-spirit7-2010apr07,0,5945292.story

Other airlines will undoubtedly be watching closely to see if passengers accept this new fee.

Wednesday, April 7, 2010

American Airlines and Jet Blue agree to strategic partnership

Peter Greenberg, CBS News Travel Editor, reports that American and Jet Blue will begin cooperating in marketing flights out of New York-JFK and Boston Logan International Airport. Jet Blue travelers will be able to take advantage of American's international non-stop destinations out of New York and Boston. American travelers will be able to fly on some 18 of Jet Blue's domestic routes out of New York and Boston.

See http://www.petergreenberg.com/2010/04/06/airline-analysis-american-airlines-jetblue-link-new-york-flights/

Tuesday, March 23, 2010

First Time Flyer? What you should know...

This is a long post. It is intended as a step-by-step guide for first time air travelers or those who have not traveled in many years. However, many of you may find part or all of the information useful.

Before your Trip

Consider signing up in your airlines' program. Add this number to your itinerary to get mileage credit It's free, and you earn miles towards a free flight (25,000 miles for a domestic ticket). Miles expires 18 months or sometimes 2 years after your flight, unless you fly again in the next 18 months. get a mileage credit card, or make purchases through your airline's SkyMall, such as SkyMiles Shopping (Delta). Even if you don't plan to fly again, maybe you have family that would appreciate your miles if they fly the airline you chose. (You have to pay to transfer miles to a friend or family member, but it could be a gift or something).

If you have not already done so, choose your seats on your airline's website by going to My Itineraries, logging in with confirmation number and first and last names, and choosing seats together. This is the only way to ensure you and your traveling companion will be able to sit together on the plane. Flights can be overbooked, so don't wait until you get to the airport to choose seats.

Before you select your seats on your airline, go
to SeatGuru.com
, click on your airline, select the appropriate plane. Red means a terrible seat, green means a good seat, white is average, yellow has some drawbacks. Do not sit at the back of the plane where people stand in line to use the lavatory (bathroom).

Packing

Try to pack carry on only to avoid bag fees for checked bags of up to $120 roundtrip (2 suitcases per person roundtrip)... $50 for one suitcase per person roundtrip.

If you do take carry on only:

No liquids, gels, aerosols, flammable, or sharp objects. Sometimes they (TSA) even take nail clippers away from you.

You may take liquids that are in containers of 3 oz. or less AND fit into 1 (one) Quart sized plastic Ziploc type baggie.


I pack in the baggie a travel sized toothpaste, shampoo, deodorant, lotion, and hand sanitizer... germs love planes, and the bathrooms are not very clean either!). (Find these at Walgreens or RiteAid for example). Anything liquid or liquid-like (toothpaste) that does not fit in the baggie must be put in your checked luggage or left at home.

Liquids include: Toothpaste, shampoo, some deodorants, applesauce, yogurt, etc. (PB&J sandwich is OK.)

In your carry on, pack an empty, disposable 16-20 oz. water bottle. When you clear security, find a water fountain and fill up your water bottle(s). You will want it on the plane. The air is very dry! If security takes away your empty bottle, well, that's why it was disposable! 8 times out of 10 I have no problem. If they do take your bottle, pay the $2 or $3 in the concourse to buy water. They don't give you enough to drink on the plane. I can't emphasize this enough on longer flights!

Also pack any food (no liquids!) you will want. Airport prices are steep and airlines charge $5-$7 for "snack boxes" of cheese, trail mix, cookies, and the like. Basically nothing, except maybe a (non-alcoholic) drink, is free on the plane anymore.

All food and drink bought in the concourse (after security) is allowed on the plane. (This is why you can fill your empty bottle at the drinking fountain after you pass through security).

Suggested to pack in your carry on:

Necessary prescription medications (in original containers in your name, with a doctor's note if necessary)
Non-prescription meds (4 oz. max. liquid, eg. cough syrup).
A good book and/or magazine
Other activities you like to do (such as knitting)
A light jacket or sweatshirt (it can be chilly on the plane)
A travel pillow if you want (to help you sleep)
A camera (optional...I love to take pictures from the air)

Checking in Online and paying baggage fees

Checked bags should weigh 50 pounds/23 Kg. or less. Don't get caught paying outrageous fees for an overweight bag!! Weigh yourself with and without your bag on your bathroom scale before leaving home.

Many airlines now charge $25 for the 1st checked bag, and $35 for a second checked bag if you pay your bag fees at the airport. But, if you check in online and pay your bag fee online before going to the airport, it is often $2 less for the first bag, and $3 less for the second... $23 for the 1st bag and $32 for the 2nd bag. Fees are each way/direction of travel.

You can usually check in for your flight between 2 and 24 hours in advance on your airline's website.

Go to the airline website, find your itinerary, and enter your first and last name and 6 digit confirmation number. If you booked more than one ticket on the same itinerary, there will be 1 confirmation number for all of you, so you only need to do this once (and again when leaving your destination on your return). Select the number of bags you plan to check. Be sure if you are taking 2 bags that you assign 1 bag to your name and 1 to your travel companion's, so as to pay less. Better yet, pack carry on size suitcases...1 each (small roller bags, for example) and pay nothing. Remember that you are limited to 1 carry on PLUS a laptop, briefcase, or purse (your "personal item") for each of you.

See your airline's website for more details.

When checking in online, you will print out boarding passes for each person traveling. If you are traveling with carry on only, all you need to do at the airport is go to the security checkpoint with your boarding passes and government ID (eg driver's license). If you do not have a printer at home, you can still check in and pay any bag fees online, and print your boarding passes at the airport using a self-service kiosk, or the ticket counter.

If you are checking bags, you can still check in at home online. Just drop your bags at the ticket counter or where it says "Baggage Drop". Stay with your bags until they are tagged and taken by the airline or TSA employee. Look for the correct 3 letter identification code of your destination city on the tag (eg JFK for New York-JFK) to help make sure your bag will end up at the same place as you!

At the Airport

Arrive 2 or more hours early at large, hub airports. 1.5 hours is sufficient at smaller airports.

Park off airport for less with a parking service that provides a shuttle from the parking lot to the terminal, or have a friend drop you off and pick you up. When returning from your destination, make sure you are there early enough as well. Will you have extra time? Probably, but I prefer that to standing in a long line at check in or (more likely) at security and wondering if I will make my flight. It's not a good feeling to be breaking out in a cold sweat before even beginning your trip!

Security

Before you reach the front of the line, remove your shoes. Place your shoes in a separate plastic bin to be X-rayed, and small carry on bags in the plastic bins provided. (If a bag is larger than the bins, just lay it flat on the belt.

Keep in mind that carry on bags must meet the size requirements or you will have to pay to check your bag. For example, on Delta's website, we read the following:
  • Baggage may not exceed 45 linear inches (length+width+height) or 115 cm.
  • Baggage must fit easily in our SizeCheck® unit (approximately 22"x14"x9" or 56x36x23 cm).
  • Fees apply if your bag is too large to carry on and has to be checked at the gate
Empty your pockets of all metal (keys, loose change). I just take everything out of my pockets and put it in the small plastic bowl to be X-rayed. If you are wearing a metal belt buckle, also remove your belt. Walk through the metal detector when told to, or enter the body scanner when told to. If you set off the detector, they will do a pat down and/or use a hand wand to check for for foreign/metal objects. You have the right to be patted down in a room in private by a female (or male as the case may be) TSA (Transportation Security Administration) employee. I have never had to remove clothing (other than shoes and belt and watch).

Take your quart-sized plastic baggie out of your carry on for separate inspection by TSA personnel.

You should be at the gate at least 30 minutes before your flight. If you are not on board the aircraft 15 minutes ahead, you may not be allowed to board, and your reservation may be canceled.

On the plane

Before boarding, use the restroom.
You will have to get up and use the lavatory on the plane, but hopefully not too much. The aisle on most planes is narrow and you can't reach the restroom (in the back of the plane) when the flight attendants have their food and beverage carts out. Use the restroom 45 minutes to half an hour before landing if needed. You will not be able to get out of your seat in the last 20-30 minutes or so of your flight. Expect to have to wait a few minutes if there is a line for the lavatory.

Put backpacks or small carry ons underneath the seat in front of you. Larger items go in the overhead bins above your seats.

In an Emergency

A life vest is underneath your seat, should you need it in an emergency. Oxygen masks pop out of the ceiling in an emergency. Take a look at the emergency briefing card in your seatback pocket, follow along during the safety video and/or demonstration, and look around you to see where the closest emergency exits on the plane to you are. Lights illuminate the pathways in the cabin in an emergency. Exits are generally at the front on either side of the plane, and over the wings on either side, and sometimes also at the rear. Fasten your seatbelt and keep it fastened whenever you are in your seat. Turbulence can happen unexpectedly, even when the Captain (Pilot in Command) has turned off the seatbelt sign.

Look out the window, relax, and enjoy!

At your destination

Take your time getting off the plane. Everyone will be in a rush to get out of their seat and off the plane. Why rush? There's (often) only one aisle, and unless you have a plane to catch, there's no reason to push. Check underneath and around your seat and in the overhead bins to make sure you have everything with you.

When off the plane, follow the signs to baggage claim. If you have only carry on, head for your shuttle or taxi or rental car. If your checked bag(s) do not appear after all bags from your flight have appeared on the conveyor belt, report it to the airline and ask for vouchers to buy necessities while you wait for your bag to be found. 95% of the time, your bag arrives with you at your destination. If it doesn't, report it, and it will probably be found and delivered to the address you provide the airline within 24 to 48 hours.

Peter Greenberg, CBS Travel Editor, suggests opening your bag to make sure nothing is missing or stolen. The main thing is to go straight from your plane to baggage claim so thieves do not have a chance to steal your bag or remove things from it. If you go straight there, you will probably beat your bag to baggage claim.

Questions? Please feel free to contact me!

Josh

Friday, March 5, 2010

International baggage fees

Unfortunately, baggage fees have spread beyond the domestic market. Rules and regulations will differ based upon your airline and your destination country. In general, passengers are now limited to 1 free checked bag on flights from North America to Europe. Airlines definitions of "Europe" may vary widely. For the most up to date information, check your airline's website. Keep in mind any code-share flights (flights co-listed by multiple airlines) you may be traveling on. The operating carrier's rules will apply, unless you began your trip at a small airport and then the airline's rules you checked in with will apply (if you were checked all the way through to your destination).

The following list is not comprehensive. Again, check with your operating airline for the most up to date information.

Aer Lingus

within Europe: 12 Euro / 10 GBP per bag (none free) Max weight 20 kg. / 44 lbs.

Over 20 kg.: 9 Euro / 6 GBP per Kilogram over 20 kg. (online), 12 Euro / 9 GBP (Airport)

between USA and Europe:

1st bag free (50 lbs. / 23 kg. or less), 2nd bag $50 / 40 Euro / 36 GBP
Excess weight / Overweight bags (bags between 23-32 kg.): $50 / 40 Euro / 36 GBP per bag additional

Air France

within Europe: 20 kg. / 44 lbs. maximum free (weight allowance, not number of bags). 15 Euro per Kg. Excess weight or 52.50 Euro per 5 kg. online, paid in advance.

Between USA and Europe:

1st bag free, 2nd bag $50 (bags must be 23 kg. or less).

Over 50 lbs. (23 kg. up to 32 kg.) $100 / 100 Euro additional (depending on departure airport).

Alitalia

Within Europe, Asia, Middle East: 20 kg. / 44 pounds limit baggage allowance

Between USA and Europe: 2 bags, 23 kg. each

American

U.S. to Europe, through Europe, and to India: 1 bag (23 kg.) free, $50 for a second checked bag.

British Airways

1st bag free (23 kg. / 50 lbs), 2nd bag: $48 / 32 GBP online or $60 /40 GBP at the Airport

Bags 3-10: $140 Airport / $112 online (per bag)

23 - 32 Kg: $50 or 30 Pounds additional per overweight bag


Continental

First Bag free, 2nd bag $45 online / $50 at airport (Europe)

Mexico 1st bag free, 2nd bag $27 online / $30 Airport

Delta

First bag free, 2nd bag $50 online / $55 at airport

El Al Destinations other than North America: 20 kg. / 44 lb. allowance

North America and Brazil: 2 bags, 23 kg. / 50 lb. each or less

Iberia 1st bag free, 2nd bag 50 Euro online / 60 Euro Airport,
3rd bag 110 Euro online / 150 Euro Airport, Overweight bags 60 Euro additional (up to 32 kg.)

JAL (Japan Airlines) 2 bags (23 kg., 50 lb. per passenger) between Japan and the USA

KLM 1 bag free to Europe, $50 / CAD / Euro depending on departure from US, Canada, or Europe. 20% discount for online payment of baggage fee

Lufthansa 20 kg. / 44 lb. within Europe and the Middle East

1 bag free (23 kg. max) (USA and Canada to Europe),

2nd bag $50 US/CAD plus one pair of skis free each way

2 free bags (23 kg. or less) USA to destinations outside of Europe

Swiss Same as Lufthansa (Swiss is owned by Lufthansa)

United 1st bag free, 2nd bag $50 to Europe ($45 online),

$30 for a second bag to Mexico/ the Carribean

US Airways 1st bag free, 2nd bag $50 online / $55 Airport (Europe)

Flying Internationally... what you should know

Before I jump into additional fees airlines charge when traveling internationally, let me first offer some tips that may make your next long haul trip a more bearable and less stressful experience.

Just as in domestic travel, I recommend packing in your carry on:

A sandwich (PB or PB&J work well because no refrigeration is required)

An empty, disposable 16-32 oz. (1/2 - 1 Liter) plastic water bottle (to fill up at the drinking fountain after you pass through security and before you board the plane).

Other (non-liquid) snacks (no applesauce, yogurt, etc...)

A book, magazine, or something to do on a layover or on the plane

Any medications needed (If perscription, make sure you have the perscription info with you; if non-perscription, make sure you follow TSA guidelines as to size (eg. 4 oz. OTC cough syrup). Better yet, avoid liquid medications if a pill alternative is possible. It may speed security and it will eliminate the chance of a mess in your carry on!

A travel pillow (if you want one)

Other items as desired (camera, cell phone, laptop, etc..)

Arrive at the airport at least 2 (or more) hours in advance of your international flight. If traveling from a major hub airport such as LAX, Chicago, Atlanta, or JFK, allow even more time (3 or more hours depending on TSA, airport, or airline guidelines).

Keep your passport in a safe place on your person AT ALL TIMES. Carry a photocopy of your passport picture page in another location separate from your actual passport, and leave another photocopy at home with a friend or family member. If you plan to use a travel pouch, make it one that fits discretely underneath your clothes. Don't look like a tourist with their money pouch on display for all to see.

Once On Board the Aircraft:

Try to sleep as much as possible. Avoid the temptation to watch all the movies and TV programs available in your personal seatback entertainment system.

Drink, Drink, Drink (water, that is). Avoid alcohol or caffeine. These disrupt your sleep cycle. Ask for water from the flight attendant when you are thirsty, or drink what you brought on board. NEVER drink the water from an airplane lavatory (bathroom).

Stand up and Stretch, Elevate your feet. If possible, get up and move around every hour or two. If the seatbelt sign is on, stretch your legs as far underneath the seat in front of you as possible. Tighten and relax the various muscle groups. Do neck rolls, shoulder rolls, or other similar movements to stay as loose as possible. If you are lucky enough to be on a plane with empty seats next to you or near you, stretch out over the adjacent seat(s). Even two seats together will allow you to put your feet up a little (take your shoes off first, and stow them underneath the seat in front of you).

Set your watch to the local time at your destination. Try to adjust your sleep/wake cycle to the time at your destination from the moment you board your international flight. If you arrive at your destination during the day, try to wait until evening before going to bed. It will help ease the jet lag, and hopefully start you off on the right foot on your first full day in country.

Questions? Comments? Advice from other international travelers? I'd love to hear from you!

Josh

Sunday, February 14, 2010

American Airlines to begin charging for same day flight changes

Beginning with tickets booked on February 22, 2010 or later, American Airlines will begin charging $50 to change your seat to an earlier or later same day flight. Premium (Elite) fliers, First and Business class customers, and military personnel will still be able to make flight changes at no charge.

Delta, Continental, and US Airways already charge $50 for same day flight changes. United charges $75. Southwest allows same day changes for free if you are traveling on a Business or "Anytime" fare. If you are traveling on their lowest "Wanna Get Away" fares, the fare difference between what you paid and that day's price applies.

Thursday, February 4, 2010

Bag fees as of Feb. 4, 2010

Other major carriers have matched Delta and Continental's increase in their checked bag fees. Note that these fees are paid each direction of travel, not per flight (except Allegiant Air, which charges the fee per flight or segment). Otherwise, if you have a connecting flight(s) to your destination, one fee covers your bag on all flights on that day of travel. Check your airline website for the latest information, as fees can change. Max weight is generally 50 pounds per bag / 23 kg. Bag fees for international travel vary by airline and destination, and will be covered in a future post.

This information is believed accurate as of February 4, 2010, but the author of this blog is not responsible for any errors or mistakes contained herein, or for changes the airlines may make to their fees in the future.


Allegiant Air:

$15-$20 1st bag online / $35 at airport , $25 2nd bag online / $35 airport. Gate checked bags are also $35 (Major carriers, such as United, often let you Gate Check large "carry ons" for free).

Alaska Airlines / Horizon Air: $15 1st bag, $25 2nd bag, $50 for 3rd bag (online or at the airport).

Delta/Northwest: $25 for 1st bag, $35 for the 2nd bag ($23 for 1st, $32 for 2nd bag if paid in advance online)

Continental/United/US Airways: $25 for 1st, $35 for 2nd bag (online discount: $23 for 1st, $32 for 2nd).

American:

Ticket purchased before August 14, 2009: $15 (1st bag) / $25 (2nd bag)
" " " February 1, 2010: $20 (1st) / $30 (2nd)
" " February 1, 2010 or later: $25 (1st) / $35 (2nd)

Virgin America: 1st bag is free if fare is full fare, refundable economy, otherwise $20 per bag (up to 10 bags).

JetBlue: 1st bag is free, 2nd is $30

Southwest: 1st and 2nd checked bags are free.

Spirit Airlines: $19 1st bag online / $25 at airport, 2nd bag $25 (online or at airport)

Saturday, January 16, 2010

Delta and Continental are raising baggage fees

This week (Jan. 9th) Delta and Continental announced they are raising their fees to check bags: $25 for the first bag, and $35 for the second, each way. If you check in online, they offer a $2 per bag discount. It remains to be seen if the other carriers will follow suit.

Southwest is now the only major carrier that does not charge for checking up to two standard-size suitcases.

What do I need to know in light of the Dec. 25th terrorist plot on Northwest 253?

First of all, I encourage everyone to continue traveling. Giving in to fear is exactly what terrorists hope we will do. Keep in mind that everyone on the plane was OK, and that our government and other governments around the world are hard at work trying to keep us, the traveling public, safe.

Due to heightened security, it is important to inform yourself ahead of your trip of the latest advisories at

www.TSA.gov

Other places to look for information include your airline or airport's website. In general, domestic travel remains largely unchanged, but please check how far in advance you should arrive at the airport before your trip!

Recently, a friend of ours did not arrive at Tel Aviv's (Israel) Ben Gurion Airport until 2 hours before their flight. In Israel, security is extra tight, and that means 3 hours ahead MINIMUM. There is security before the ticket counter, after the ticket counter, Passport Control, and security at the gate. Fortunately, the friend still made their flight.

In the U.S., plan to be there at least 3 or even 4 hours ahead for INTERNATIONAL flights if you are flying out of a major gateway or hub such as Chicago, Atlanta, Los Angeles, San Francisco, or New York. If you are originating at a smaller airport or traveling DOMESTICALLY, arrive at least 2 hours ahead or whatever the airport or airline advises.

Currently, the rules are still evolving, but in general, domestic rules remain largely unchanged. Passengers arriving from outside the U.S. will notice the greatest differences, including extra screening before boarding their non-stop flight to the U.S. (Hand searches of luggage, pat-downs, etc.).

Check the latest Carry-on regulations with your airline and TSA. You may only be allowed one carry-on (not a laptop and a carry-on).

Check as much as possible, or ship bags ahead.

If you must have a carry-on, pack it in layers (not helter-skelter) so it is easily viewed by the X-ray machine.

Chances are good that your carry-on will be hand searched as well, so make sure it can be easily unpacked and re-packed by you and/or security personnel.

All liquids must fit in 1 quart sized Ziploc-type bag, and be in containers of 3 oz. (100 ml) or less.

Empty all pockets, take off all jackets, remove laptops from their cases, and remove shoes before reaching the front of the line, in order to speed up the screening process.

Feel free to contact me with questions, and keep flying!

Josh

Welcome!

Hello everyone!

What started out as an e-mail to family and friends is now turning into a blog! A special welcome to those at Eugene's Mahlon Sweet Field! I had the pleasure of volunteering as an Airport Navigator during the program's inaugural year, and wish to thank Cathryn Stephens, EUG's Marketing Director, for encouraging me with this project. It is my hope that this blog will help make your next air travel experience, if not idyllic, at least bearable. I have found that information can go a long way towards allaying passengers fears of flying in today's environment of heightened security.

About once a month, look here for the latest news concerning the airlines and commercial aviation in the U.S. and around the world. First, though, let me introduce myself. I am a lifelong aviation "nut" and the son of a retired Air Force fighter pilot. I enjoy flying, and hope to learn to fly one day when my wife and I are both done with grad school and settled into our future careers. I am working on my PhD in foreign literatures and linguistics at Ben Gurion University in Israel while my wife completes a post-doctorate in mathematics. I completed my MA in German Language and Literature from the University of Oregon, and my BA in German Language and Literature from Kalamazoo College (Michigan). My wife received her PhD in mathematics from the U of O. I am originally from Michigan. (Well, as orginally as one can be when one grows up in an Air Force family).

I hope you find this blog useful and enlightening. It is my belief that people should once again be able to be happy to fly, and that these tips help make your next trip more pleasant.

Happy Flying!

Josh